A massive part of our business is service, and we are noticing a common trend now.
Water softeners are becoming more popular, and salt manufacturing companies are popping up, with promise of "high quality ", "purest" and "high grade". We are actually finding that online bought salt maybe troublesome.
Many of the different brands are in fact rebranded salt, so you maybe under the illusion that the purity is better but actually it is the same. We are noticing salt containg plastic particles, sand and grit and we are also suspicious that calcium is added as a binding agent, but this is yet to be analyised.