Aqua Concepts is the most brilliant piece of equipment we have ever had fitted in our home, should have had one sooner, and Andy is an excellent person to deal with, nothing is too much trouble, get your water softener fitted TODAY, ring Andy.
Congratulations on your awards Andy you really deserve them, best of luck for this coming year

Mary Horncastle, Lincolnshire

Was looking to replace an old defunct softener. Andy supplied a quick and efficient service at a very competitive price. Very pleased. Highly recommended. (Oh yeah, he's a really nice guy too!)

Snoopy Arnott Caythorpe Lincolnshire

Excellent prompt service from Andy at Aqua Concepts. Very neat installation and excellent customer service. Happy to recommend.

Jeremy Greenfield, Colsterworth Lincolnshire

I've been a customer of aqua concepts for over a year now. I've signed up to a small plan where I pay each month to receive salt as and when required ... usually without even asking. Somehow Andy and Jo seem to know when I am low and it just appears. 
He even turned up the other day and gave the Machine a once over and a clean as they were close by. 
The service is always above and beyond and they always leave the house tidy. Aqua Concepts is a well oiled machine and as long as I have a water softener I would not go anywhere else.

Paul P. Mansfield, Nottinghamshire

Absolutely brilliant. Never had such soft clean water definitely recommend. Thank you so much

Sarah Butler Rotherly, Leicestershire

What can I say brilliant customer service had a problem with frozen pipes from water softener made a call to Andy came out fixed same day best item I’ve purchased and brilliant after service. Would highly recommend this company to anyone wanting to purchase water softeners.

Gee Hempsall Colsterworth, Lincolnshire


Having had our old water softener die on us we contacted Andy for advice, he visited our home the next day and recommended the kinetico softener which he speedily fitted. We are delighted with the product, so much better than the old one. Thanks Andy for the great service!

Mrs Molton, Walesby, Lincolnshire

Excellent prompt service from Andy at Aqua Concepts. Very neat installation and excellent customer service. Happy to recommend.

Jeremy Greenfield, Colsterworth

I have had Andy look after my water softener for many years, and recently upgraded to a Kinetico. Their business is more than just a service. They genuinely care about their customers, and the feeling is mutual. The service is not rushed, and always good for a chat.

R. Alenson, Skillington

I am extremely pleased with my water softener and the service I have had from Andy McPhilbin. My first one developed a small leak soon after it was fitted but the company responded quickly and upgraded by water softener free of charge. I couldn't ask for better service.
It is wonderful to have soft water and reduces the housework tremendously!

Helen Whitehouse Staffordshire

Many thanks for the great job of the water softener install that you and James have done for me.  I'm really pleased with the whole thing.

Mr Angus Drew. Potterhanworth Lincoln

We have been using our Kinetico Premier Compact for just over 3 months now and I am amazed at the amount of difference it has made in such a short space of time. The limescale build up on the shower heads, taps etc seem to be a thing of the past and the red, itchy and blotchy legs I have been suffering with for several years have all but gone. A superb product, supplied and installed by a company with excellent service, Aqua Concepts. Highly recommend.

Jez Kerrigan. Nocton Park, Lincoln

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